Forum Discussion

kristenbarnes's avatar
kristenbarnes
New member | Level 2
3 years ago

How can I cancel a Dropbox subscription if I don't have access to the account?

Hi! I need help with my account. I have tried to find a way to contact a drop box representative and can't seem to. I had created a gmail account for the purpose of uploading some files for my work w...
cancellations
Mike Ko's avatar
Mike Ko
New member | Level 2
3 years ago

I'm having the same issue.  No longer have access to a previous domain so I can't access my plus account.  Please contact me via email.  I have the plus account email, billing transaction ID, Card # and expiration.  Please help 🙂

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi there, Mike Ko, how are you today?

 

I just sent you an email, in order for us to have a closer look into this.

 

Keep me posted!

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