Forum Discussion

kristenbarnes's avatar
kristenbarnes
New member | Level 2
4 years ago

How can I cancel a Dropbox subscription if I don't have access to the account?

Hi! I need help with my account. I have tried to find a way to contact a drop box representative and can't seem to. I had created a gmail account for the purpose of uploading some files for my work w...
account access
cancellations
GrahamP's avatar
GrahamP
New member | Level 2
3 years ago

@megan I am having a very similar issue. Can you please assist? 

GrahamP's avatar
GrahamP
New member | Level 2
3 years ago

A former employee signed up for Dropbox on the company card and we do not have access to the account. I would like to cancel the account and potentially open a new one. 

 

I have payment info, but unsure of the email address associated with the account. Can someone please assist? 

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