We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
kristenbarnes
4 years agoNew member | Level 2
How can I cancel a Dropbox subscription if I don't have access to the account?
Hi! I need help with my account. I have tried to find a way to contact a drop box representative and can't seem to. I had created a gmail account for the purpose of uploading some files for my work w...
Megan
Dropbox Community Moderator
3 years agoHi courtj043, I just sent you an email, to your Community-linked email address.
Keep in mind that it's not the same email address you posted. Also, please don't post your email address on a public forum, for your own safety.
Respond back to me, and we'll take it from there!
aluginbill
2 years agoNew member | Level 2
I have this same issue can you please assist me.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!