Forum Discussion

disposableemail's avatar
disposableemail
Explorer | Level 3
4 months ago

How can I change the credit card used for my account's billing?

Why is it so hard to change the credit card on file? God I hate this company.
billing
Payments
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Hi there, disposableemail let's jump right into this! 

Would you be able to walk me through the steps that you take on your end in order to update your account's billing info?

Which subscription do you see when accessing your billing tab, that Mark provided? Do you get any errors?

Let me know more, and we'll take it from there. 

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