Forum Discussion

jlrobinson75's avatar
jlrobinson75
New member | Level 2
2 years ago

How can I confirm that I cancelled my subscription?

It is fascinating that a post says Dropbox is here for 24/7 support. Of course, this only applies if you are a paid customer and that is ! How do I know if I need to be a paid customer if I cannot un...

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!