We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
jlrobinson75
2 years agoNew member | Level 2
How can I confirm that I cancelled my subscription?
It is fascinating that a post says Dropbox is here for 24/7 support. Of course, this only applies if you are a paid customer and that is ! How do I know if I need to be a paid customer if I cannot un...
Walter
Dropbox Community Moderator
2 years agoHey jlrobinson75 - thanks for using Dropbox and welcome to our Community.
Can you please let us know what exactly is troubling you or what were the questions you had?
As for cancelling your subscription, you can confirm if it's cancelled by taking a look at your plan tab.
When it comes to your support options, you can find more information here.
I hope this helps a tad and please keep me posted.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!