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How can I find Dropbox's contact number?
Hello im desperately needing a contact number dropbox as i have something very important to talk to them about, im not the best with explaining things over email etc so i feel like im stuck at the mom...
You dont need the number - use the recovery codes you were given when setting up the account and that will get you in. That lets you override the 2FA and get access. When trying to log in and being asked for the code it should have a link that says 'dont have codes' or similar. Click on that and follow instructions.
Unfortunately without those there isnt a way to recover it. When you set it up you tell Dropbox to only allow people to access the account with the secure codes, they dont circumvent that for people.
dropbox need a contact number or a way of getting in touch my account has stopped syncing upgraded but still not working and funds are not showing on my bank account there is no way of getting help as all my options are greyed out this is so frustrating unable to speak to anyone who can help
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHey Lucrecia jones , sorry to hear about the situation.
Just to have a clear idea of your issue, do you mean that your Dropbox account stopped syncing due to lack of space, and even though you’ve upgraded to a paid subscription, it still shows as Basic and not actively syncing?
If that’s not the case, please let me know more details and I’ll further assist.
