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simontranspeed's avatar
simontranspeed
New member | Level 2
24 days ago

How can our new client merge their multiple individual accounts into a company one?

We are an MSP and we've just acquired a client that uses Dropbox a lot.  I assumed (and they led to believe) they were using an Enterprise account but they are not Each person (12 ish) has their ow...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
24 days ago

Hey simontranspeed, thanks for posting your question to our Community!

Each person on this team is using an individual Dropbox account and not a Dropbox team account, right?

It would be great if you could clarify that, because with a Dropbox team account, each user still has their own account, but they're all part of a collective team with members and admins.

Also, would you need to have all the info (files/folders) all combined into one folder? If you could give me a few more details on how you'd like things to operate, I could guide you accordingly.

You can contact our Sales team for additional info on this as well.

Thanks!

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