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Forum Discussion

Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Hey johnhoward1 and PamH, thanks for nudging us here. 

 

Could you both submit a new ticket by following the steps in this link (through a private/incognito window)?

 

Once you do that, just give us another nudge with the ticket ID (eg. #1234567) and we'll look into it for you. 

PamH's avatar
PamH
Explorer | Level 3
5 years ago

Thank you.  I've now submitted the ticket - finally.

I've also provided my email address in the details as the one linked to the account is no longer active.

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