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jodycplp
1 month agoNew member | Level 2
I cancelled my renewal, but I don't see my refund
I canceled my automatic dropbox renewal, but I do not see that a refund has been processed.
2 Replies
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- Dell_Dropbox1 month ago
Community Manager
Welcome to the community jodycplp
When did you cancel your auto-renewal? Have you previously spoken to customer support about processing a refund?
- Mark1 month ago
Super User II
jodycplp wrote:
I canceled my automatic dropbox renewal
If you'd done that in time you would not have been charged. Dropbox doesnt charge and then refund.
jodycplp wrote:
I do not see that a refund has been processed.
Where did you see that you'd get a refund as Dropbox payments are not usually refundable unless legally required - which is why you get many months notice.
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