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Scouser01's avatar
Scouser01
Explorer | Level 3
3 years ago
Solved

How do I check if I have a subscription with Dropbox? I want to create a Vault

I thought I’d subscribed to Dropbox. How do I check if I have? The reason I ask is I want to create a vault, and I’m getting a dialogue box inviting me to subscribe, and no prompt to set up a
Account Settings
  • scouser's avatar
    scouser
    3 years ago

    Thanks for your help so far. As I’m trying to empty my iPad of all my files stored there, I also asked Apple help. They steered me in the right direction, and I’ve found the method. I think we can close this case now- but I’m fairly ancient, and severely sight impaired, so I may be back on with daft questions in the future!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey there Scouser01, thanks for using Dropbox and welcome to our Community!

 

You can check the plan you're on at the moment on your account's plan tab.

 

As for the Dropbox Vault feature note that it is available to users on the Dropbox Plus, Professional, and Family plans at the moment.

 

I hope this helps!

  • Scouser01's avatar
    Scouser01
    Explorer | Level 3
    3 years ago

    Thanks. I have plus, and have found my vault. Now I want to transfer an iPad pages file into it, but all it seems to want me to do is either scan, or take a photo. How do I put the file in there please?

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Are you doing this via the Dropbox mobile app or through a web browser Scouser01? 

      • scouser's avatar
        scouser
        Helpful | Level 6
        3 years ago

        I’m using the app on my ipad. I’m getting rid of it, so I want all my files in Dropbox, and some in the vault.

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