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Forum Discussion
TiffEVD
4 months agoNew member | Level 2
How to remove the Dropbox subscription pop-up I keep seeing on the website?
Does anyone know how to remove this subscription plan pop up from your dropbox account?
It appears on every page change which is tedious. I used to be subscribed but cancelled the plan and now this...
TiffEVD
4 months agoNew member | Level 2
Hi Roga41 , thanks for this info.
My current storage is very low (only using 361MB) and I don't have an admin option to update the billing as it's a Dropbox Basic account. There's no option to remove the payment system on the billing page and I removed the subscription plan months ago
Roga41
Dropbox Staff
4 months agoThank you TiffEVD ,
Since you only have 361MB of files stored, how would you like to consider saving those files on a secure storage place first , and then just delete your account altogether so you can start with a fresh 2GB of space using the same email address. That way, you will no longer be bothered by the resubscription button that pops up persistently.
You can refer on this link to find out more on how to delete your Dropbox account : https://help.dropbox.com/es-la/account-access/delete-account
Once deleted, you can re-register to Dropbox Basic using the same email. You can click this link to re-register : http://www.dropbox.com/register
Hope this helps.
Thank you
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