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ensaine's avatar
ensaine
Explorer | Level 3
2 years ago

I cancelled my free trial, but I was still charged

I decided to try out Dropbox, so I went for the 30-day free trial. Once that ended, I never upgraded my plan, because as of now I don't use it that often. Anyway as of May 25, I was charged "$139.00"...
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ensaine's avatar
ensaine
Explorer | Level 3
2 years ago

This is happening to me too man, it's a pain. Dropbox needs to improve its security, this is very unfortunate because it shouldn't even be possible for multiple accounts to be associated with the same credit cards. Even Spofity and Netflix and other companies have firewall protection where only one credit card number is associated with so many accounts. Dropbox needs to improve this. 

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