Forum Discussion

lflegg's avatar
lflegg
New member | Level 2
19 days ago

I can't connect to live support, even though I'm on a paid plan.

Is everyone in Customer Service dead?! I PAY for Dropbox and I've been waiting 2 days now for a reply on "Live" Chat support. What is this?  There's no phone number. What kind of paid service is ...
Plans
Mark's avatar
Mark
Icon for Super User II rankSuper User II
19 days ago

I'd strongly suggest logging a support ticket at http://www.dropbox.com/support instead - they are usually quite quick at replying to that. 

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