Forum Discussion

ClaytonZahra's avatar
ClaytonZahra
Explorer | Level 4
7 years ago
Solved

I can't locate the billing tab in my account settings, any help?

I am trying to change my billing information due that I changed my bank recently. However when clicking on settings I am not finding any billing tab. Can you kindly help in this?

FAQ
Payments
  • Rich's avatar
    Rich
    7 years ago

    You have a Dropbox Basic account, which is free, thus no Billing tab. Once you have a paid subscription, the Billing tab will become available.

5 Replies

Replies have been turned off for this discussion

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!