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Forum Discussion

Jobbe's avatar
Jobbe
Explorer | Level 3
2 years ago

I changed subscription (Dropbox team to my own 3 TB) and all folders are now empty

 Hi, lately I closed my team profile from my compagny. I changed to a personal 3 tb subscription and suddenly all folder are emty. Although I used to be the one who could change everything. I cha...
restore
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for the info. I'd recommend contacting the support team directly for them to investigate this matter in more detail on their end to see if they can locate these files.

Jobbe's avatar
Jobbe
Explorer | Level 3
2 years ago

Thank you Jay, I've contacted them.

Have a good one

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