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Riy's avatar
Riy
Explorer | Level 4
2 years ago

I have received a fraudulent charge from Dropbox. Can someone contact me?

Hi there, There has been an fraudulent charge on my debit card. I did not do it at all and even i am not the part of trial pack. I have the transaction id but i am unable to contact to anyone. Can ...
billing
Payments
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago
Riy wrote:

Hi there,
There has been an fraudulent charge on my debit card. I did not do it at all and even i am not the part of trial pack. I have the transaction id but i am unable to contact to anyone. Can someone from dropbox team contact me?

You need to contact your credit card company if you did not give your details to Dropbox. Your card has been compromised and they need to sort it to stop more. 

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