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Forum Discussion

Wylberth G.'s avatar
Wylberth G.
New member | Level 1
11 years ago
Solved

I haven't received my Samsung promotional space?

I didn´t receive my 48GB, why? I need help!
Promotions
Storage space
  • Rich's avatar
    Rich
    9 years ago
    ejasp wrote:

    I bought new Samsung s7 edge in June 2016. I got one mail regarding for claiming 48gb free space, but I have not noticed it at that time. So, can i claim the same offer now? how?

    No, you cannot. The promotion ended one year ago.

Laureline's avatar
Laureline
Icon for Community Manager rankCommunity Manager
11 years ago

Hey Ronal! 

Could you first check that your device is eligible for the Dropbox free space?

If it is, then I would recommend to contact directly  https://www.dropbox.com/support so that they can check if everything went well when you fulfilled the 5 steps!

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