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JonTWhite's avatar
JonTWhite
New member | Level 2
8 months ago

I keep getting messages to update my billing info even though I've already done so

I keep getting messages to update my billing information or face a downgrade in my service. I've updated more than once, but the messages keep coming: "Last chance before you're downgraded! We tri...
billing
Payments
Rich's avatar
Rich
Icon for Super User II rankSuper User II
8 months ago
JonTWhite wrote:

I keep getting messages to update my billing information or face a downgrade in my service. I've updated more than once, but the messages keep coming:

Are you receiving this via email? If so, are you receiving the emails at the same email address that you use to sign in to Dropbox?

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