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Stuart L's avatar
Stuart L
New member | Level 2
5 years ago
Solved

I only have 2 devices but I reached the device limit, why is that?

I’ve had a basic account for years. I recently upgraded my laptop (old one is gone), and lost, then replaced my phone. Now I was unable to get Dropbox to work on my phone. I uninstalled and then down...
Dropbox Basic
Plans
security
  • Mark's avatar
    Mark
    5 years ago

    You can delete / unlink old devices from www.dropbox.com/account . Click on security and then you should see all devices listed

Mark's avatar
Mark
Icon for Super User II rankSuper User II
5 years ago

You can delete / unlink old devices from www.dropbox.com/account . Click on security and then you should see all devices listed

Stuart L's avatar
Stuart L
New member | Level 2
5 years ago

Thanks, Mark. It seems to have worked, I'll find out for sure when my 30 days runs out...

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