Forum Discussion

SamuelWakeman's avatar
SamuelWakeman
Explorer | Level 4
3 years ago
Solved

I want to cancel my Dropbox Sign subscription and get a refund for my payment

So awhile ago in October I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a f...
cancellations
  • Hannah's avatar
    Hannah
    3 years ago

    Hey SamuelWakeman, thanks for taking the time to write on our Community.

     

    Can we actually send you an email, so we can look into your request internally?

     

    Let me know.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi joshy1, how are you today?

 

I just sent you an email, in order for us to have a closer look into this. 

 

Cheers! 

hoganca's avatar
hoganca
New member | Level 2
3 years ago

Hi,

 

I am in a similar situation. Have been paying double subscriptions as somehow two emails are registered and need to cancel and refund. Previously inquired to Dropbox about this at the time when I had access to chat, and they said would refund if I went through process. Now looking into this process and can no longer access the chat or phone! Would appreciate the support to be able to go through with this and obtain due refund.

 

Many thanks

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