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cancellations
5 Topics
I want to cancel my Dropbox Sign subscription and get a refund for my payment
So awhile ago in October I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a free version, or a free trial that I may have signed up for. I could've sworn that I canceled this subscription but apparently I didn't and that's on me I guess.... When reviewing my taxes and credit expenses for the past year I came across 180 dollar charge in December. I was wondering if it was possible to get it refunded as I only made 3 or 4 signature requests during that one month. Pretty disappointed by this page Contact Dropbox support - Dropbox and I have no idea who to contact to pursue this. Anyone got any advice for me?Solved24KViews1like153Comments
Possibly fraudulent charge
Yesterday I discovered that EUR 21 monthly have been charged off my credit card from a recipient named DROPBOX SIGN MONTHLY SAN FRANCISCO since March. There is no other information regarding the recipient of the monthly charge. The following things are unclear about this charge: There is no transaction ID in the format as requested in the credit card charge search tool. My Dropbox account associated with this e-mail does't show any paid plans, and I don't use Dropbox with any other e-mail addresses. I cannot remember to request any priced plan via Dropbox I could not find any plan with a monthly charge of EUR 21 Is there any possibility that this monthly charge is justified, or shall I contact my bank directly and try to get the money back? Greetings StefanSolved754Views1like3Comments
I want a refund for my e-signature subscription
So I thought I canceled an e-signature subscription I only used once, but apparently not, and was charged. All the support online to cancel does not match what seems to be available. I can't seem to find the invoice or bill on dropbox, just the charge on my bank account. I feel like dropbox just stole my money. This experience may force me not to use dropbox anymore. If anyone can help, please advise. It's wild how you can't talk to a person.Solved3.2KViews0likes24Comments
