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Forum Discussion
jxt10
2 years agoNew member | Level 2
I want to get a refund for my payment
I made a dropbox Sign account early last year in 2023/07/06, because I want to transfer some documents to others. I think there was a free version, or a free trial that I may have signed up for.
B...
- 2 years ago
jxt10 wrote:
I cancelled the new subscription as soon as I know this, and it says I can get a refund, but nothing happens.
You can try contacting Support, but subscriptions are non-refundable unless required by law.
Tgreen4816
2 years agoNew member | Level 2
I didn't want this refund my money
Rich
Super User II
2 years ago
Tgreen4816 wrote:
I didn't want this refund my money
You can easily cancel a subscription yourself. Just follow the steps listed in this help article. In most cases, payments for Dropbox subscriptions and team member licenses are non-refundable.
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