Forum Discussion

Jill Chen's avatar
Jill Chen
New member | Level 1
2 years ago

I'd like a refund for my charge.

Dear Dropbox Community, I’d like to get the refund of my charge. I had canceled the business plan and my account turned to free space on 19 December. However, the payment was made and I cannot canc...
Payments
Refunds
Jill Chen's avatar
Jill Chen
New member | Level 1
2 years ago

Hi Megan,

Thank you for your quick reply. I just submitted my question and here’s my ticket number #24610630. Please let me know if I need to provide further information. Thanks again for your help!

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Jill Chen! I can see that one of our support agents has replied back to you and taken care of the matter. 

If you need something else, feel free to ping me.

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