I'm not seeing the Plus features, although I paid for the plan.

You wont see all features I dont believe until you've actually paid. For example chat and email support are not available while on a Trial. 

I dont have any of the features at all. Not even the 2TB of storage it shows im on the base version in the app but when i go to my subscriptions on my apply ID its showing as the Plus version on dropbox.

Are you sure you are using the same account then? 

Add a file to the App on the phone, does this appear on your computer? 

Yea it does which is really weird. Im trying to figure this out asap so i can send out my footage.

Restarted the desktop app?

Tired restarting the desktop app and the mobile app, signing out and resigning in cause both ends i dont have the features but it shows under my subscriptions. 

Hey CDF Productions let's see what we can find about this together!

When you access your account's plan page online, what do you see there? 

Could you try restoring your purchases using the steps mentioned here, and then let me know if you get the same results?

Thanks a bunch!

I upgraded to the Plus plan using the 30-day free trial, but I’m not seeing any of the features on my account. It shows up in my subscriptions, but I still don’t have access. When I try to upgrade again, it says I’m already paying for the subscription because of the trial. Has anyone else experienced this? Any advice on how to fix it? Just like maintaining access to subwaymenu  healthy food is essential for well-being, having proper access to paid features is important for a smooth user experience.

Hey oliverava - could you clarify which specific features you're missing on the trial and also let us know what your plan tab reports at the moment?