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Forum Discussion

MelissaA's avatar
MelissaA
Explorer | Level 4
7 months ago

I've been paying for a monthly Plus plan since 2018, and have never received the storage space.

I have multiple accounts and had pretty large files, so I honestly just assumed that I ate all the storage when I kept receiving the storage full starting in jan 2020 (likely bc I hit the 2g) and I n...
Apple
billing
Dropbox Plus
MelissaA's avatar
MelissaA
Explorer | Level 4
6 months ago

hi reached out to Apple support but it just offers refund requests and only for the past few purchases. It doesnā€™t offer a way for me to communicate what has happened.  Dropbox wonā€™t let me speak to support because it thinks Iā€™m on a free account. 

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