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Lost my earned free storage
Hello everyone,
I’ve been a Dropbox user for what feels like forever—almost as long as Dropbox itself has been around. At that time, on the early years, I’ve enthusiastically shared Dropbox with my...
The 7.25GB that I have earned over the many years of using and promoting Dropbox appear to have been removed. Please let me know whether this has happened as a reasult of policy or error, and if it can be fixed.
Your account still shows you have 9.25gb of space and are using 9gb of that. If you look to the right of the barchart that shows what you have. Ignore the wording above it which is a standard 'starting' quota.
Walter
Dropbox Community Moderator
Dropbox Community ModeratorHi bernardo647 - thanks for bringing this to our attention.
Can you please clarify what exactly is shown in your plan tab in regards to your quota? How about the referrals page?
Thanks!
I have exactly the same problem. My Plan Tab and referrals tab are shown below in screenshots. I have 2 computers synced to Dropbox that regularly update, and I log in rarely, perhaps a few times per year, only in response to problems of this sort.
The 7.25GB that I have earned over the many years of using and promoting Dropbox appear to have been removed. Please let me know whether this has happened as a reasult of policy or error, and if it can be fixed.
- Mark
Super User II
The 7.25GB that I have earned over the many years of using and promoting Dropbox appear to have been removed. Please let me know whether this has happened as a reasult of policy or error, and if it can be fixed.
Your account still shows you have 9.25gb of space and are using 9gb of that. If you look to the right of the barchart that shows what you have. Ignore the wording above it which is a standard 'starting' quota.
