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Need a refund of a yearly plan to change it to monthly
Hello,
I accidentally purchased a yearly subscription in stead of a monthly subscription. I live in the European Union, therefore I can get a refund. How do I go about it and what information w...
Just select Account followed by Get help with other issue.
They charged me for an annual plan for 1200$ that i choose monthly. Now dropbox is saying there is nothing they can do, and there are no refunds! This is corporate greed at its worst. I have now had to fight this with my bank, and thinking about taking my story to the local news because this seems to be an ongoing problem.
People are becoming entraped, and 1200 is more than half of what I make a month. I haven't even used the 4 other licenses they charged me for. I lost my only brother this year, its been hard enough. Dropbox is supposed to be a respectable company, how can they have such a little heart. I am now in financial problems and my life is even worse.
I am so depressed over this, i even offered to pay for the month and to keep using their service if they switched me to a monthly plan and they said no.
albertalindsay wrote:They charged me for an annual plan for 1200$ that i choose monthly. Now dropbox is saying there is nothing they can do, and there are no refunds! This is corporate greed at its worst. I have now had to fight this with my bank, and thinking about taking my story to the local news because this seems to be an ongoing problem.
People are becoming entraped, and 1200 is more than half of what I make a month. I haven't even used the 4 other licenses they charged me for. I lost my only brother this year, its been hard enough. Dropbox is supposed to be a respectable company, how can they have such a little heart. I am now in financial problems and my life is even worse.
I am so depressed over this, i even offered to pay for the month and to keep using their service if they switched me to a monthly plan and they said no.
Thats really shocking, i am really sorry to read this situation and i completely agree, more horror stories, strange how they say you cant get a refund and resist against you then you ended up with one, this company drags you through the mud to get a refund at your expense.
