Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Need a refund of a yearly plan to change it to monthly
Hello,
I accidentally purchased a yearly subscription in stead of a monthly subscription. I live in the European Union, therefore I can get a refund. How do I go about it and what information w...
Just select Account followed by Get help with other issue.
They charged me for an annual plan for 1200$ that i choose monthly. Now dropbox is saying there is nothing they can do, and there are no refunds! This is corporate greed at its worst. I have now had to fight this with my bank, and thinking about taking my story to the local news because this seems to be an ongoing problem.
People are becoming entraped, and 1200 is more than half of what I make a month. I haven't even used the 4 other licenses they charged me for. I lost my only brother this year, its been hard enough. Dropbox is supposed to be a respectable company, how can they have such a little heart. I am now in financial problems and my life is even worse.
I am so depressed over this, i even offered to pay for the month and to keep using their service if they switched me to a monthly plan and they said no.
I am having a very similar problem, and it seems we are not the only ones. They charged me $750 for a business account w/ 5 licences! I don't need a business account and would never intentionally purchase a bunch of licenses. I thought I purhcased a simple indivudal upgrade for $12.50/mo.
I'm so upset- it is so much money!!
