Forum Discussion

HongmuKim's avatar
HongmuKim
New member | Level 1
10 months ago

Noticed some charges on my card. Can I get a refund?

안녕하세요. 제가 얼마 전에 1년 요금제를 결제를 갱신하면서 카드를 수정하다가 등록 확인 단계에서 안돼서 결국 페이팔로 결제를 했는데요. 카드 사용 이력을 보니 갱신을 시도 할 때마다 1달러씩 빠져나가서 총 3달러, 한국 원화로 1476* 3 회 4428원이 출금이 됐더라고요. 환불이 되는건가요?
Payments
Refunds
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey HongmuKim - thanks for bringing this to our attention.

If you haven't already reached out to our support team directly, can we send you an email  from our end to investigate further? 

Let us know here and we'll use the email address that's linked to your Community profile. 

Thank you.

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안녕하세요 HongmuKim - 이 문제를 알려주셔서 감사합니다.

아직 지원팀에 직접 연락하지 않으셨다면, 저희가 더 자세히 조사하기 위해 이메일을 보내드릴 수 있을까요?

여기에 알려주시면 커뮤니티 프로필에 연결된 이메일 주소를 사용하겠습니다.

감사합니다.

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