Forum Discussion

Schism's avatar
Schism
New member | Level 2
2 years ago

Options to Cancel Free Trial are Not Showing - How Do I Cancel?

I signed up for a free trial, on a Windows laptop computer. I was told that if I didn't cancel before a certain date I would be charged. I want to cancel, but the instructions for cancelling a tria...
cancellations
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Are you going to the website to look for the Plan menu option? It doesnt appear on the software on a computer. 

 

www.dropbox.com/account/plan

FaustinaM's avatar
FaustinaM
Explorer | Level 4
2 years ago

not helpful sorry, tried it, it takes me to the upgrade a plan page, nothing about option to cancel or manage etc.

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