Forum Discussion

Mrs T's avatar
Mrs T
New member | Level 1
11 months ago

PDF editing/signature requests aren't included as features when trying to pay for Dropbox Plus.

When I view the plan and pricing offer for Dropbox Plus, it includes functionality to edit PDFs and get signatures. When I proceed to buy the plan, this functionality is not stated within the summary...
Plans
upgrades
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Thanks for posting here, Mrs T.

You should be able to edit PDF files and send out signature requests no matter the Dropbox plan you’re on. 

However, just to have a visual of what you’re seeing exactly, can you send me a couple of screenshots here? I’ll have a look at them for you (just make sure first there’s no personal info showing). 

Let me know when you’re ready.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!