You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jw1313's avatar
jw1313
Explorer | Level 3
3 years ago

Promo popup offer disappeared

Hello, I had a promotion offer pop-up when I logged in today, but I wanted to check how much the upgrade prices were before commiting to it. I assumed it would be available on the upgrade page, but n...
Notifications
Plans
Promotions
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
3 years ago
Thanks for posting about this here, jw1313! 
 
Do you remember what this promotion was about? Did you get a new device perhaps and you were offered promotional space? 
 
Any additional info you can send could help. 
 
Let me know when you’ve got more updates.
  • jw1313's avatar
    jw1313
    Explorer | Level 3
    3 years ago

    Hi, thanks for replying!

     

    It was a 3 months free offer for me to upgrade from my basic account. No new devices.

     

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      3 years ago

      Sorry to jump in here, jw1313, but can you check your email, to see if you also received an email about this promotion?

      • jw1313's avatar
        jw1313
        Explorer | Level 3
        3 years ago

        i did check and checked again - sadly, nothing

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!