Forum Discussion

jw1313's avatar
jw1313
Explorer | Level 3
4 years ago

Promo popup offer disappeared

Hello, I had a promotion offer pop-up when I logged in today, but I wanted to check how much the upgrade prices were before commiting to it. I assumed it would be available on the upgrade page, but n...
Promotions
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Sorry to jump in here, jw1313, but can you check your email, to see if you also received an email about this promotion?

jw1313's avatar
jw1313
Explorer | Level 3
4 years ago

i did check and checked again - sadly, nothing

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey jw1313, would it be OK if we reach out via email to have a further look internally at this  point? 

    • jw1313's avatar
      jw1313
      Explorer | Level 3
      4 years ago

      I was led to understand that the forum was the only place to resolve issues for basic members. I needed the space so purchased one month of service hoping that this could be resolved before renewal comes up

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        4 years ago

        Thanks for clarifying that jw1313 

         

        If you still need any further assistance though, please let us know. 

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