We Want to Hear From You! What Do You Want to See on the Community? Tell us here!
Forum Discussion
DMKlinger
10 months agoExplorer | Level 3
Quicken promo is now gone.
I am using Dropbox because of a promotion from Quicken that lets me do my backups to Dropbox. Quicken gave me 5 gig additional storage over the basic. That worked for a few years but now appears to be gone. Quicken directs me to Dropbox for help and there is no way I can contact any of their services to determine what the problem is. Does anybody understand the Quicken deal?
3 Replies
Replies have been turned off for this discussion
- Megan10 months ago
Dropbox Community Moderator
Hey DMKlinger, welcome to our Community!
If you're referring to the promotion I have in mind, that should last about 12 months, not more.
How long ago did you accept your Quicken promo?
Let me know more, and we'll take it from there!
- DMKlinger10 months agoExplorer | Level 3
I accepted the original promotion from Quicken when it first came out which is a good number of years ago. I accepted and have been using the additional stroage the gave me for well over a year, neither the original promotion or the additional storage had any mention of a limit.
- Rich10 months ago
Super User II
DMKlinger wrote:
I accepted and have been using the additional stroage the gave me for well over a year, neither the original promotion or the additional storage had any mention of a limit.
The Quicken promotion has always had a limit of 12 months and as long as you kept your Quicken subscription active, they would provide you with a new redemption code each year. This really is something that only Quicken can resolve.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
Need More Support
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!