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cored747's avatar
cored747
Explorer | Level 3
4 months ago

Re: Payment failed as I'm getting an error that it's been refused

 

2 Replies

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    I see, thanks for the screenshot cored747 - much appreciated.

    If you'd be willing to give this a go, can you try an alternative card, if you happen to have one?

    Otherwise, let me know if you'd like me to send you an email to have a further look internally. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Were you able to resolve this, cored747? 

    Let us know, if you need more help.

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