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joewarioba 's avatar
joewarioba
New member | Level 2
3 years ago

Re: Where is the account I'm paying for?

I am being charged for Dropbox plus £9.99 but on my account it says that I have Dropbox basic. Can someone help me with this please?

1 Reply

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey joewarioba , welcome to our Community! 

     

    I'm here to help. I just sent you an email, in order for us to look into this closely. 

     

    Reply back to me and we'll take it from there.

     

    Cheers!

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