Re: Wrong Date of Birth

Hi myfirsttech_sg, sorry to jump in here! 

What my colleague meant, is that you'd need to directly contact our Support team about this, since this issue would require some account-specific info, that we can't have while in a public forum.

Have you tried following the steps that Nancy provided? 

I tried to click the link that has given on the page. But Im not sure where to click after to get the ticket. I chat bot but still the same, it repeats the same page and I'm kinda confused how.

Sorry to hear about this, myfirsttech_sg.

Can we send you an email as well, to see what's going on?

Please do, i might not understand how this works as well. i need guidance. Thanks

Hi myfirsttech_sg, I've sent you an email, please could you reply to it as soon as possible!

I replied already. Thanks!