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Forum Discussion

texasprop's avatar
texasprop
Explorer | Level 4
2 years ago

Should I have a personal or Business account?

I own my business and use Dropbox Business. It's great and more secure than personal, which I have loads of data on. Is there any reason I should have both? I can't think of any. Seems like I should ...
dropbox business
Dropbox Pro
FAQ
Plans
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi texasprop, thanks for contacting us!

 

There are four main differences between personal and Business plans:

 

  • Dropbox Business plans have more security features to protect content.
  • Business plans offer more quota than personal plans.
  • All content in a Business plan is owned by the team admin, and they can delete users entirely. Personal plans and content are owned by the user.
  • The price of a personal plan is much cheaper compared to the Business plan which requires 3 licenses at a minimum.

You can see a list of the features offered between the plans on this page.

 

If you have any further queries, feel free to message back.

texasprop's avatar
texasprop
Explorer | Level 4
2 years ago

Thank you Jay. How would I go about migrating my personal account to my business account?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    texasprop, just to clarify, you currently have two separate Dropbox accounts and you’d like to merge them into one, correct? 

     

    If one of them is a Business account and you currently have the desktop app installed, you can try pairing them and moving the files of your personal Dropbox account over to your local Business Dropbox folder.

     

    Let me know if that helps.

  • texasprop's avatar
    texasprop
    Explorer | Level 4
    2 years ago

    They're already linked. Not sure how that helps though since they are separate. Is there not a way for you guys to do it on your end? Also, would I get a refund for the remaining portion of my plan since it doesn't expire until Feb of 2025?

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      We wouldn't be able to assist with migrating files, since that isn't a feature provided by Dropbox. Since both accounts are linked, and if both accounts are signed in on the desktop app, you can move files from the personal Dropbox folder to the Business Dropbox folder.

       

      Regarding any refunds, you can contact the support team to see if this is possible.

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