Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
texasprop
2 years agoExplorer | Level 4
Should I have a personal or Business account?
I own my business and use Dropbox Business. It's great and more secure than personal, which I have loads of data on. Is there any reason I should have both? I can't think of any. Seems like I should ...
texasprop
2 years agoExplorer | Level 4
Thank you Jay. How would I go about migrating my personal account to my business account?
texasprop
2 years agoExplorer | Level 4
They're already linked. Not sure how that helps though since they are separate. Is there not a way for you guys to do it on your end? Also, would I get a refund for the remaining portion of my plan since it doesn't expire until Feb of 2025?
- Jay2 years ago
Dropbox Community Moderator
We wouldn't be able to assist with migrating files, since that isn't a feature provided by Dropbox. Since both accounts are linked, and if both accounts are signed in on the desktop app, you can move files from the personal Dropbox folder to the Business Dropbox folder.
Regarding any refunds, you can contact the support team to see if this is possible.
About Plans and Subscriptions
Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!