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guyrivers's avatar
guyrivers
New member | Level 1
11 months ago

Small company getting billed but staff using personal accounts

Small company is billed annually for Dropbox but the 2 staff use personal accounts to access company files.  These personal accounts run out of space and are prompted to upgrade.  I'm one of the 2 st...
account access
Storage space
upgrades
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
11 months ago

Hi guyrivers, welcome to our Community!

Just to make sure we're on the same page here: it sounds like you're using an individual account, and you wish to know how you'd be able to join a Team account that your company is using. Is this the case, or do you try to locate the account behind the annual charge? 

In that first the case, then the Team admin would need to use these steps, in order to invite your individual account to join their Dropbox team.

Let me know if you have any questions!

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