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Storage space
I am a free account user with just the basic 2 GB of space. My computer shows I have 715MB and my dropbox app also confirms I have 1.8GB unused space. So why am I getting messages saying my Dropbox ...
What does www.dropbox.com/home show in terms of files? Is that the same as on your machine?
What about www.dropbox.com/account/plan ? That is the quota that matters
Thanks for your reply Nancy! Here's the screenshot you asked for:
It appears DB was archiving my backed-up DB files on my passport backup drive? Not sure how that was done? So I need to turn that off...
I do not recall setting up DB to archive files from my passport backup HDD!! Wonder how that happened? For my notes, how to get to the Backup page from home page:
I deleted my DB backup files and now I can finally use DB again. Thanks Nancy!!
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorGlad to hear the issue’s resolved, gdog503!
In general, once you plug your external drive to your device, Dropbox should show you a prompt in order to start the backup. Is there any chance that you accidentally clicked on that option? If so, then external drive backup should start immediately.
If you need something else though, give me a shout.
