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Forum Discussion

Impalatech's avatar
Impalatech
Explorer | Level 3
2 months ago

Subscription pop up stops me from accessing the Dropbox app on my iPhone SE.

Dropbox Basic Free Question or Issue The issue is the subscription pop up that I cannot remove to access my Dropbox. This hugely inconvenient and annoying  i have an iPhone SE running iOS 18.6.2...
Mobile
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey Impalatech, let's jump right into this! 

Can you let me know what this pop up says? 

If you have a screenshot, you should be able to attach it here by clicking the camera-like icon when replying back to me. In some cases you might need to do it using a desktop device. 

When did you first notice that, and how much space do you currently use?

Let me know more, and we'll take it from there! 

  • Impalatech's avatar
    Impalatech
    Explorer | Level 3
    2 months ago

    Thank you, I am struggling to log in on laptop, it’s not recognising my password nor is it sending me reset instructions. I will come back to you when I have it sorted , 

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