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SarahP's avatar
SarahP
Explorer | Level 4
2 years ago
Solved

Switching from monthly to annual billing - paying with PayPal

I have searched articles and none seem to be able to help.

 

I'm on Dropbox Plus, with monthly billing. Wish to switch to annual to save a few £.

 

When I go to my Billing settings, view payment - and go to "change" I don't have an option to switch from monthly to annual - only to switch from Paypal to a card payment..


Where's this setting hiding please?

 

billing
Payments
  • Mark's avatar
    Mark
    2 years ago

    Hi SarahP 

     

    Aha! You are on PayPal. 

     

    So the only way to do this is to cancel the PayPal subscription. Wait for it to expire and downgrade your account (dont worry, data is safe!) and then upgrade again either via PayPal or the website to the annual plan.

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  • SarahP's avatar
    SarahP
    Explorer | Level 4
    2 years ago

    l already checked that article. There IS no "Billing Period" section that shows up. That's the problem!

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago

    Hi SarahP 

     

    Aha! You are on PayPal. 

     

    So the only way to do this is to cancel the PayPal subscription. Wait for it to expire and downgrade your account (dont worry, data is safe!) and then upgrade again either via PayPal or the website to the annual plan.

  • SarahP's avatar
    SarahP
    Explorer | Level 4
    2 years ago

    thankyou! will do that. Could be useful to have that in the how-to article as well..

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