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Forum Discussion

Karolina2's avatar
Karolina2
New member | Level 2
5 years ago

The fiscal residence certification

Hi, Could you please share for download the fiscal residency cetificate of Dropbox (like most big companies: Facebook, Google, Microsoft do)? I found only Dropbox W-9 form from 2019. Without it, Dr...
Payments
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Hi NiniBeridze, if you're on a paid plan, you can request this information by contacting the support team directly.

They should be able to assist with more information on this matter.
NiniBeridze's avatar
NiniBeridze
Explorer | Level 4
5 years ago

Hello,

This is the one invoice. Can you please provide a residence certificate for the 2020 year. It is really important to us.

Thank you.

[Removed as per Community Guidelines]

 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    I'd recommend contacting the support team with the transaction ID located in the invoice. 

    You can do this by logging into your account, clicking this support link, scrolling down to 'Submit a help request', and providing as much info as possible.

    Once you get a ticket ID from the automated response, please let me know the number here so I can locate it in our system!

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