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DEQ's avatar
DEQ
New member | Level 2
2 years ago
Solved

Trying to sign up for Dropbox One

I'm trying to sign up for Professional Dropbox One and every time I select it under the Professional option or through my account it kicks me to the selection page again and doesn't let me buy it. I ...
Plans
upgrades
  • DEQ's avatar
    DEQ
    2 years ago

    It was the sales team. I used the link he suggested and set up a new account under another email and that is working. I will cancel the other account that got set up. There is nothing you can help me with now. Thank you.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi there DEQ, sorry to hear you're having issues with this.

 

Could you please clarify if this chat was with our Sales team or the Support team?

 

If it's the latter, you can let us know your ticket ID so that we can look it up in our system too.

 

As for the error you're getting, could you send us a screenshot so that we can have a look as well?

 

Thanks!

  • DEQ's avatar
    DEQ
    New member | Level 2
    2 years ago

    It was the sales team. I used the link he suggested and set up a new account under another email and that is working. I will cancel the other account that got set up. There is nothing you can help me with now. Thank you.

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