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LSfromMPLStoSTJ's avatar
LSfromMPLStoSTJ
Explorer | Level 3
1 month ago

Trying to switch my billing from Apple to Dropbox

Dropbox Plan (Plus) Payment Method (switching from Apple to Dropbox- will be Paypal on Dropbox) How did you upgrade? (did not upgrade) I saw on another chat that people were having issues with...
billing
Payments
LSfromMPLStoSTJ's avatar
LSfromMPLStoSTJ
Explorer | Level 3
1 month ago

Ok thank you for the help!
So should I be receiving an email from someone where I can send in the screenshots of the charges to?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 month ago

    Hi from me too, LSfromMPLStoSTJ! You can attach your screenshots in the same email thread/support ticket that Megan previously mentioned. The agent who was handling your case will see them and look into this further.

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