Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

ThenmozhiMurthi's avatar
ThenmozhiMurthi
New member | Level 2
2 years ago

Unable to delete my Dropbox account

Hi, This is Thenmozhi Murthi. I have been experiencing a lot issues with both subscribed and unsubscribed versions of dropbox account. For the past 2 years, I had subscribed version of dropbox and ...
account access
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey SW72, I want to try and see what we can do about this, so I'd be happy to send you an email.

 

I'm suggesting this route, since we'd have more visibility to the account in question. Would that be okay?

 

Let me know if you're okay with this! 

SW72's avatar
SW72
New member | Level 2
2 years ago
Sure no problem at all.
  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    I just created a ticket on my end for you, I'll see you there SW72! 

    • CT1982's avatar
      CT1982
      New member | Level 2
      2 years ago

      I am also having the same issue. Thanks, CW.

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        2 years ago

        Hi CT1982, sorry to hear about that! 

         

        I just sent an email your way! I'll see you there. 

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!