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Danabccrrfoxvalley's avatar
Danabccrrfoxvalley
Explorer | Level 4
5 years ago
Solved

Unknown credit card charge on basic free account

I received a charge on our credit card for $81 and all it says on the description is "DropBoxIncCodCordspro San Francisco CA". I have a free basic account. I would like to know where this is coming f...
billing
Payments
  • Hannah's avatar
    Hannah
    5 years ago
    Thanks for the update and I hope you had a great weekend!

    Can I reach out to you via email on the address you have here on the Community, so we can look at this more closely?

    Let me know!
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Thanks for the update and I hope you had a great weekend!

Can I reach out to you via email on the address you have here on the Community, so we can look at this more closely?

Let me know!
beat lakeside's avatar
beat lakeside
Explorer | Level 3
5 years ago

I was charged $119.88 on my personal credit card for Dropbox Plus, which I did not sign up for. Please refund asap. Thank you.

  • peytonHawaii's avatar
    peytonHawaii
    New member | Level 2
    3 years ago
    There is a $125.27 charge to my credit card from 185 Berry Street in San Fran. Checking to see if this is annual charge. Credit card company has flagged it
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      3 years ago
      peytonHawaii wrote:
      There is a $125.27 charge to my credit card from 185 Berry Street in San Fran. Checking to see if this is annual charge. Credit card company has flagged it

      That looks like an annual Plus account charge

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