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Danabccrrfoxvalley's avatar
Danabccrrfoxvalley
Explorer | Level 4
5 years ago
Solved

Unknown credit card charge on basic free account

I received a charge on our credit card for $81 and all it says on the description is "DropBoxIncCodCordspro San Francisco CA". I have a free basic account. I would like to know where this is coming f...
billing
Payments
  • Hannah's avatar
    Hannah
    5 years ago
    Thanks for the update and I hope you had a great weekend!

    Can I reach out to you via email on the address you have here on the Community, so we can look at this more closely?

    Let me know!
beat lakeside's avatar
beat lakeside
Explorer | Level 3
5 years ago

Hi Hannah

 

Please contact me to resolve this issue.

 

Thank you!

Elizabeth Nyland

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
Sure thing beat lakeside, make sure to check your email!

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