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Amanda Towgood's avatar
Amanda Towgood
New member | Level 2
24 days ago

Upgrade payment made but still asking me to upgrade

I paid to upgrade my dropbox . I chose the monthly payment which has gone out. Why is it still asking me to upgrade? 

upgrades

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    24 days ago

    Hey Amanda Towgood - thanks for using Dropbox and welcome to our Community!

    Can you please send me a screenshot of where you're getting the message to upgrade and clarify the plan you're on at the moment?

    Thanks!

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